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Seven words that quietly damage credibility, by Ruth Oji

Seven words that quietly damage credibility, by Ruth Oji

I was reviewing a colleague’s presentation draft when I noticed something curious. She had written, “I just think we should maybe consider this approach,” in a slide note, which she planned to say aloud. This was a senior consultant with fifteen years of experience, presenting a recommendation she had spent weeks developing. Yet her language […]
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Do you render Good Customer Service?

Do you render Good Customer Service?

It is important that more attention should be paid to the customer service that you render your clients, ensuring that indeed you maintain service quality, in a bid to meeting their dynamic needs. This for me is key in projecting the perfect image both personally and professionally.

Kachikwu’s guesstimate on petrol consumption

Kachikwu’s guesstimate on petrol consumption

A British philosopher and mathematician Bertrand Russell who lived between 1872 and 1970 said that science is what you know; philosophy is what you don’t know. The import of this is that many of us operate in the realm of what we do not know. If in the context of symbolic logic it would be fantastic that we try to move from the known to the unknown and vice versa. But more often than not we revel clumsily in conjectures and for too many of us no qualms.

Dankwambo and the Northern question

Dankwambo and the Northern question

By Emeka Obasi What we all feared is facing everyone at the moment. The country is not at war with itself, the people are just not comfortable with themselves. This is Balance of Terror in the real sense of it.  The Biafrans are bombing with their agitation, there is the Arewa red card and Oduduwa […]