Technology

Online shopping: Glovo cuts search stress with AI chat

Online shopping: Glovo cuts search stress with AI chat

By Juliet Umeh Shopping online may soon involve less scrolling, fewer filters and far more conversation, as Glovo moves its quick-commerce service into the growing world of generative artificial intelligence. The multi-category technology company has announced the integration of its shopping service with ChatGPT and Claude, allowing users to discover products, compare prices and find […]
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Conversational marketing and the chatbot revolution: Innovation at the Intersection of UX and AI

Conversational marketing and the chatbot revolution: Innovation at the Intersection of UX and AI

Introduction In this digital age, the convergence of user experience (UX) design and artificial intelligence (AI) is changing the customer engagement landscape. Conversational marketing, powered by AI chatbots, is the new hot strategy, especially in mobile-first regions like Africa and Asia. Platforms like WhatsApp are leading the way, enabling real-time, personalised conversations between businesses and […]

Innovation: Lewis emerges one of Nigeria’s 50 most valuable personalities in digital economy

Innovation: Lewis emerges one of Nigeria’s 50 most valuable personalities in digital economy

By Juliet Umeh The Chief Executive Officer of SBTS Group, Dr. Evelyn Lewis, has been named one of Nigeria’s “50 Most Valuable Personalities in the Digital Economy” for driving Africa’s digital innovation. The 50 Most Valuable Personalities, 50MVPs, is an annual initiative recognising public and private sector leaders advancing Nigeria’s digital transformation agenda by ITEdgeNews […]

AI system helps Airtel Nigeria detect 9.6m spam texts

AI system helps Airtel Nigeria detect 9.6m spam texts

The telecommunications company, Airtel Nigeria has revealed that its artificial intelligence-powered Spam Alert Service identified more than 9.6 million suspected spam SMS messages between March 13 and May 20, 2025.