Speaking and Writing with Ruth Oji

What AI is teaching us about human communication, by Ruth Oji

What AI is teaching us about human communication, by Ruth Oji

A colleague recently asked me to review an email she had drafted using an AI writing assistant. The email was impeccable; every sentence was grammatically correct. The structure was logical, and the tone was professional. Yet something felt off. She was writing to a long-time client about a project delay, and the email, while perfectly […]
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Must vs Have To – The Authority Behind Your Words (1)

Must vs Have To – The Authority Behind Your Words (1)

I must finish this report tonight” carries a very different weight from “I have to finish this report tonight.” Both express obligation, yet they reveal fundamentally different sources of motivation and authority. Understanding this distinction can change how you communicate leadership, manage relationships, and present yourself in professional settings. These two expressions of necessity might appear […]

Why your words matter more than you think, by Ruth Oji

Why your words matter more than you think, by Ruth Oji

In a world where artificial intelligence can write essays and chatbots can hold conversations, you might wonder: does human communication skill still matter? The answer is a resounding yes. While technology handles routine communication tasks, the ability to persuade and inspire through authentic human expression has become our most valuable professional currency. The Communication Paradox of […]

Why your next breakthrough might come from saying nothing, by Ruth Oji

Why your next breakthrough might come from saying nothing, by Ruth Oji

In our fast-paced and hyperconnected world, silence has become an endangered species. We live in a culture that worships the quick comeback, the instant response, or the rapid-fire exchange. In different spaces, be it in boardrooms, classrooms, newsrooms or buka shops, we’ve convinced ourselves that thinking time is wasted time. But what if we’ve got […]

Shall vs Should – When Grammar Meets Etiquette, by Ruth Oji

Shall vs Should – When Grammar Meets Etiquette, by Ruth Oji

“Shall we begin?” sounds formal and old-fashioned to many ears today, while “Should we start?” feels natural and contemporary. Yet both expressions serve similar functions, highlighting one of English’s most intriguing modal verb pairs. Understanding when to use “shall” versus “should” isn’t just about grammar. It’s about navigating social expectations, cultural contexts, and professional appropriateness. […]

Can vs Could – The Small Words with Big Impact, by Ruth Oji

Can vs Could – The Small Words with Big Impact, by Ruth Oji

Picture this: You’re crafting an important email to your boss. Do you write “Can you review this proposal?” or “Could you review this proposal?” That tiny difference might seem insignificant, but it could determine whether your request is received warmly or creates unintended friction. Welcome to the fascinating world of modal verbs, where “can” and “could” wield […]