Technology

Trust still big issue holding back AI growth

Trust still big issue holding back AI growth

*SAS floats Trustworthiness Index to measure business impact *As businesses still search for AI profit By Prince Osuagwu, Hi-Tech Editor As businesses increasingly turn to artificial intelligence, AI, to drive efficiency, innovation and faster decision-making, trust has emerged as one of the biggest issues threatening the technology’s ability to deliver greater business value. A new […]
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Conversational marketing and the chatbot revolution: Innovation at the Intersection of UX and AI

Conversational marketing and the chatbot revolution: Innovation at the Intersection of UX and AI

Introduction In this digital age, the convergence of user experience (UX) design and artificial intelligence (AI) is changing the customer engagement landscape. Conversational marketing, powered by AI chatbots, is the new hot strategy, especially in mobile-first regions like Africa and Asia. Platforms like WhatsApp are leading the way, enabling real-time, personalised conversations between businesses and […]

Innovation: Lewis emerges one of Nigeria’s 50 most valuable personalities in digital economy

Innovation: Lewis emerges one of Nigeria’s 50 most valuable personalities in digital economy

By Juliet Umeh The Chief Executive Officer of SBTS Group, Dr. Evelyn Lewis, has been named one of Nigeria’s “50 Most Valuable Personalities in the Digital Economy” for driving Africa’s digital innovation. The 50 Most Valuable Personalities, 50MVPs, is an annual initiative recognising public and private sector leaders advancing Nigeria’s digital transformation agenda by ITEdgeNews […]