Mobile Week with GSM

October 18, 2009

Starcomms introduces alternative data subscription payment

CDMA operators, Starcomms at the weekend, announced that it has provided its data subscriber with the latest initiative designed to make renewal of data subscriptions more convenient. It said that subscribers now have three easy options to renew and pay for their data connections. They are, online renewal by using recharge cards, by SMS through direct airtime debit or through subscribers’ Interswitch debit/ATM cards. The new payment initiative is available to the company’s subscribers using either Izap or 1x internet services.

To enjoy the online payment facility, a subscriber will first have to register on the Starcomms website and enter their preferred user name and the data device number. Once the customer registration is confirmed, the subscriber’s user name and a password will be sent directly to the subscriber’s email address.

The company announced that all subscriber’s who registered, will have the option to pay either through recharge cards or by Interswitch debit/ATM card. Subscribers can also change their data package plan without the need to go to an outlet or calling the call center. The customers get a transaction reference number and will get their services renewed or reactivated within minutes.

Besides, Starcomms Data subscribers can also renew their subscription through a code sent as a SMS from any Starcomms phone.  Speaking on this initiative, the CCO of Starcomms Mr. Tushar Maheshwari said: “Customer first is a philosophy which we firmly believe in and our endeavor has been to put the customer perspective in the forefront of what we do and our latest initiative reflects this philosophy”