Customer expectations are even higher during bad economic times, holding companies more responsible for delivering engaging and satisfying customer experiences. Simply put, customers are raising the bar.

After 20 years of marriage, my husband deserted me for a younger woman and caused me deep hurt”, wrote in Davina from Lagos. “He’d given mea big lovely card on our 20 Wedding Anniversary saying how much he loved me and how he was looking forward to the next 20 years with me. Yet, seven months after that, his torrid affair with a fresh graduate who didn’t want to be an `Outside’ wife was blown open.

You will recall that in the previous editions, I told you that in order for you to create wealth and achieve financial freedom, a change of attitude is imperative, to move you from negative to positive energy as was illustrated in the Jose and Jabez stories. Although the Bible did not go into much details, it is safe to assume that Jabez, in addition to praying to God, must have dedicated a lot of time and energy to achieving his goal to expand his territory and thereafter maintaining it, as faith without works is dead.

Recently I spent time with a client who has come to a deep realization. She is ready for new friends. Topics she prefers for conversations are not what her friends like—their viewpoints and interests are different. She noticed that she seeks to support and inspire her friends, yet instead her friends tend to be focused on their negatives.

A new innovation is taking place in Nigeria, it is the packaging of holidays by Reality Vacation Innovations.
Located on Ligali Ayorinde , RVI is set to revolutionize the way Nigerians holiday.
Below are testimonies from some holiday makers.