When explanation becomes noise, by Ruth Oji
Imagine walking into a team meeting to provide a brief status update on a project. You were asked a simple question: “Is the new safety system ready for deployment on Monday?” The accurate answer is straightforward: “Yes, testing finished early, and the system is ready to launch on Monday.” Yet for many capable professionals and […]
How to navigate difficult conversations when handling conflicts and sensitive topics, by Ruth Oji
Last week we discussed the art of small talk. This week’s article on navigating difficult conversations will build on your interactional ambience and effectiveness. Difficult and sensitive conversations can mean different things to diverse people and settings. In this article, we will briefly highlight the various ways you can achieve effective communication despite potential limitations. A beautiful […]
The craft of constructive feedback, by Ruth Oji
GIVING clear instructions that attempt to help the recipient recognise where they need to improve and become inspired to make those improvements is known as constructive feedback. In this sense, people frequently misunderstand and misrepresent their messages. This piece aims to assist you in striking a balance between giving constructive feedback on creative or critical work […]
The art of small talk, by Ruth Oji
DON’T mind her. She always engages in small talk. When you hear the expression ‘small talk’ what comes to mind? An irrelevant chatter? Light informal conversations between people who don’t know each other well? Or an expression to avoid social awkwardness? Small talk should never be seen as just idle chatter; it is a fundamental social […]
The psychology of language and diction: How words impact perception in writing and speaking
By Ruth Oji IN the intricate system of human communication, language acts as both the conduit and sculptor of perception. It transcends being the conveyor belt of information; rather, it serves as the force that sharpens how we interpret, interact, and make meaning of the world around us. In either written or spoken discourse, choice of […]
How to be persuasive in writing and speaking, by Ruth Oji
DO you find it challenging to be as persuasive in your delivery as much as you would love to? The power of rhetoric in harnessing persuasiveness in writing and speaking cannot be overemphasised. Rhetoric is an art of effective and persuasive communication in speaking and writing; its impressive effects and compositional techniques make for coordinated behaviour, […]
