IEI-Anchor Pension Managers Limited has said that it is properly positioned to provide customers with world class and qualitative pension services.

The company maintains that it is driven by the right leadership, excellent workforce, effective distribution channel, strong and customer-centric operations anchored by a robust and state of the art ICT platform, all geared towards serving customers.

The company which is celebrating its tenth anniversary, boasts of strong financial position; consistent and competitive return on investment; superior customer service; first class office infrastructure; young, skilled professional workforce; strong corporate governance structure – led by a professional board and management teams; robust operational and ICT infrastructure and accessibility across Nigeria with several platforms provided to customers; as well as branch network and accessibility: various business offices and pension service centres in virtually every state of the federation.

Managing Director and CEO of the company, Mr. Glory Etaduovie said that IEI-Anchor has adopted a differentiated service strategy as its key competitive weapon even as service delivery to the customer is simple, speedy and responsive, seamless, customer-centric and technology driven.

He said, “Back functions are efficient, leveraging on technology to sustain/ improve the high level of customer service; the company has a service culture with measurable performance criteria/metrics; the company provides technology-based customer solutions to third parties on an outsourced basis as well as aims at creating a customer experience that is consistent and value-adding.”

Etaduovie said that they offer clients a real-time easy access to their investment portfolio 24 hours/ 7 days a week, supported by a robust and sophisticated ICT System.

IEI-Anchor Pension Managers is a licensed Pension Fund Administrator (PFA) by the National Pension Commission (PENCOM) under the Pension Reform Act 2004. IEI Anchor was incorporated in November 2004 with an authorized and paid up share capital of N2.222 billion only. The shares are held by the International Energy Insurance Group and eminent Nigeria citizens. The company commenced operations in 2006.

“With UBA Pension Fund Custodians Nigeria Limited as our Pension Fund Custodian, IEI Anchor is properly positioned to provide you and your entire staff with world class and qualitative pension administration services; incorporating excellent customer service with sustainable and attractive long term returns on investment,” Etaduovie said.