People waiting at Stanbic IBTC Bank ATM along Olu Obasanjo Road in Port Harcourt weekend. Photo: Nwankpa Chijioke
BANK customers used FirstBank’s ATM to purchase N1.7 billion phone airtime in 2017, even as the bank accounted for 37 percent of bills payment transactions on ATMs across the country.
A statement by the bank disclosed that about 402,102 bill payments were made through its ATMs in 2017, reflecting its leadership position with the efficiency and creativity of the Bank’s Automated Teller Machines (ATMs).
According to the statement: “FirstBank is presently leading in the industry as the bank with the highest number of Automated Teller Machines (ATMs), with 2,897 ATMs deployed across Nigeria, making it the nation’s financial institution with the widest retail footprint. The bank’s ATMs have unique functional features which include bills payment, cash transfer, air-time top-up, cash deposit among others.
“FirstBank is currently responsible for over 15 percent of interbank transactions and 21 percent of airtime vending. As active mobile network users in Nigeria are over 142 million and the need to recharge is on the increase, the bank’s ATMs also provide the platform for convenient and easy top-up.
Chuma Ezirim, the Bank’s Group Head, E-Business, said the distinct developments in FirstBank ATMs were achieved as a result of the desire to reach out to more people in the country and as part of putting customers at the heart of the business.
“FirstBank is positioned to meet the needs of its customers and to reach out to the under banked and unbanked. Our mission is to remain relevant in the lives of our customers by continually working at making banking services a more convenient experience for our customers. The bank’s ATMs dispensed over N2.8 trillion between January and December 2017″, he further stated.
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