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NAHCON to refund pilgrims for services not rendered

The National Hajj Commission of Nigeria (NAHCON) says it will compensate pilgrims who could not get any service they paid for during this year’s Hajj.

The Chairman of the commission, Alhaji Abdullahi Mohammed, said this after a meeting with the main service provider for Nigerian pilgrims in Mecca, Saudi Arabia.

He said the service provider had agreed to compensate pilgrims from Adamawa, Taraba, Osun and Nasarawa State, whose air coolers provided at their tents in Arafat malfunctioned.

 President Buhari at Prophet Muhammad's Mosque in Medina to commence the lesser Hajj, Umrah. With him is the NSA, Maj-Gen, Babagana Monguno (retd)

Mohammed said the commission was happy with the services rendered to the pilgrims by the company, adding that the meeting discussed on how to improve on the services next year.

He said NAHCON was particularly impressed with improvements made in sanitation at pilgrims camps in Muna as well as the transportation of pilgrims to and from various points.

Also speaking, the Chief Executive of the company, Ramy Lebaly, said the meeting afforded both sides to assess the performance and identify the challenges experienced.

He said his company was happy with the relationship with NAHCON and promised to continue to improve on the services it renders to Nigerian pilgrims. Lebaly promised to take up the seizure of electronic wristbands of some pilgrims by the Saudi Customs Service with the Ministry of Hajj Affairs.


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