LAPO Microfinance Bank Ltd has adopted sixprinciples to protect clients.Godwin Ehigiamusoe, the firm’s Managing Director, said the principles are part of the microfinance-industry initiative to ensure that low-income clients of microfinance banks are adequately protected against exploitation and un-ethical practices.
The principles are avoidance of over-indebtedness, transparent and responsible pricing, Appropriate Collections Practices, Ethical Staff Behaviour, Mechanisms for Redress of Grievances and Privacy of Client Data.
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