NOW, THAT’S CUSTOMER SERVICE!!

NOW, THAT’S CUSTOMER SERVICE!!

Customer Service is not rocket science. It is like brain science. The basic requirement is a change in mindset; a resolution to take small positive steps, day by day, to improve service delivery. This resolution to do things better, is then followed by a change in behaviour to achieve the desired result.
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The twists and turns in Edo

The twists and turns in Edo

By Okharedia Ihimekpen Abdul Oroh, Governor Adams Oshiomhole’s Commissioner for Information, and Charles Idahosa, the special adviser on political matters, have a Herculean task managing the image of their boss. They had been in the media for over one year now, lecturing our media and audience on the virtues of objectivity and admonishing them to […]

Ohakim charges Heartland to sit up

Ohakim charges Heartland to sit up

Imo State Governor, Chief Ikedi Ohakim has charged the players, technical crew as well as the management team of Heartland Football Club of Owerri to end their current poor runs in the league and put in greater effort, in order to return the team on the part of victory and honour.

NFA should apologise to Rivers Govt , Pinnick

NFA should apologise to Rivers Govt , Pinnick

The chairman of the Delta State Sports Commission, Mr. Amaju Pinnick has called on the leadership of the Nigeria Football Association (NFA) to, as a matter of urgency, apologise to the government and people of Rivers State for directing it to reverse its decision on the routine transfer of the General Manager of Sharks Football Club of Port-Harcourt.