THE pay-TV company, MultiChoice Nigeria, has described as inaccurate recent reports accusing it of unfairness to Nigerian subscribers.

Over the last three weeks, there have been media reports purporting that MultiChoice effected a 20 per cent slash in DStv subscription in some countries, leaving out Nigeria and South Africa.

In a statement by Caroline Oghuma, Public Relations Manager, DStv, the company said subscription rates across countries are easily verified, and that the facts are in public domain.

While admitting that DStv bouquet subscriptions were slashed as reported, she explained that it was way below the 20 per cent claimed by the reports.

On the exclusion of Nigeria from the list of countries affected by the slash, Oghuma said Nigerian subscribers have always paid lower rates than those in the affected countries and, despite the recent reduction, still pay lower.

“For two years, prices were not increased in Nigeria until April 2015. Even when they were increased, they remained substantially lower than in other countries.

She said: “MultiChoice decided to absorb costs on behalf of Nigerian subscribers because it recognises that the country is passing through a difficult economic phase.”

Oghuma added that MultiChoice is the first pay-TV service provider to allow customers switch off their accounts for seven days twice a year, when they are not at home.

The company also announced Nigerian Television Authority International, NTAi, as the free-to-air channel for customers, when their subscription expires.