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APPA seeks legal protection for e-Consumers

By Emmanuel Elebeke

THE Association for Public Policy Analysis, APPA, has called for a protective framework that would guarantee the safety of e-Commerce Consumers in Nigeria.

The association said the protective legislation has become necessary in view of the non-inclusion of such laws in the new Cyber Security Act and other internet-related laws in the country.

Rising from an e-Commerce Consumer Protection forum held in Abuja, in collaboration with Abuja Municipal Area Council, AMAC,  the association  appraised the situation of e-Commerce in the country within the context of privatisation policy; inputs of e-consumers into policies and programmes being designed for improved service delivery in the banking, telecom and electricity sectors.

The national President, APPA, Comr. Princewill Okorie, who made the call said the prospects of e-Commerce to economic development and poverty reduction is huge, warning that the negative effect of the nature of practice carried out by service providers in the telecom, banking and electricity sectors may hinder the nation from taking advantage of e-Commerce and digital marketing like other countries.

He said e-Commerce-related offences in the three sectors create negative impression on privatisation policy, as well as erode confidence among Nigerians on the Federal Government’s Economic Recovery and Growth Plan, ERGP, adding that citizens who feel that their government created avenue for them to be exploited can never be patriotic. According to him, e-Commerce or digital marketing in Nigeria shows that there is nexus between telecom, electricity and banking sectors in digital marketing operations in Nigeria.

The APPA President said efforts must be geared towards supporting e-Commerce because it has the capacity to carry out businesses without the barriers of time or distance and has the ability to make products and services available to every place in the world within 24 hours and seven days a week.


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