By YEMIE ADEOYE &  KUNLE KALEJAYE
IN a move aimed at implementing the Federal Government’s proposed transformation agenda in the power sector the management of Eko Distribution Company, one of the eleven distribution companies under the Power Holding Company of Nigeria, PHCN has begun the review of its operations.

This is meant to improve efficiency and turnaround time, in order to serve its customers better and shore up its revenue base.

The newly appointed Chie Executive Officer of the company Mr. Oladele Amoda, an engineer, dropped the hint during a media interactive session which held at the company’s head-office in Marina, Lagos recently.

According to him the era of a public service mentality for workers of the company is over, as it has become imperative for them to treat customers’ complaints with paramount importance.

To demonstrate its willingness to serve customers better and eradicate the issue of crazy billings, which is rampant in the country, Amoda said that the company is set to roll out the distribution of 85,000 prepaid meters to customers on its network, to be followed by the deployment 350 distribution transformers even as 120 has been set aside as relief transformers for customers in overloaded areas.

The CEO explained that aside from the transformers, the Zone’s intention to roll out 85,000 prepaid meters in phases is actually to replace the existing old meters which have become obsolete.

According to him, the zone has commenced the replacement of the old meters to eradicate the problems associated with inappropriate billing of customers.

He gave the assurance that customers would be given the new meters within one week of payment, adding that the zone was also replacing all obsolete equipments that had limited its capacity to evacuate power.

He also added that there was an on-going construction of new 33kv and 11 kv lines, as part of the plans to rehabilitate dilapidated lines.

“We have embarked on the construction of new 33kv and 11kv lines. In Eko, the NIPP is also executing 27 projects, including the construction of 33kv and 11kv lines. All the projects under construction, including those of the NIPP run into billions of naira,” he said.

As part of the measures to ensure that the activities of workers remained in line with the new customer friendly stance of management, the CEO said that a new re-orientation of the workers had begun.

The new CEO said apart from organising customers’ forum, he would also revive customer consultative meetings, and also introduce town hall meetings all over the company’s network and areas of operation.