First Bank named Nigeria’s strongest brand in 2026 by Brand Finance
First Bank, West Africa’s premier financial institution and financial inclusion service provider, has been recognised as the strongest brand in Nigeria in the “Nigeria 25 2026” ranking by Brand Finance, a leading independent brand valuation and strategy consultancy. The Bank achieved an AAA+ rating, the highest possible distinction, underscoring its unmatched brand strength and leadership […]
Customer Service: Let’s Think Service
The Customer Service Week (CSW) is here! You probably know that the first full week in October is celebrated as the Customer Service Week in a number of countries. It’s a time to beam the spotlight on customer service issues and appreciate those who serve customers. Ever since the International Customer Service Association (ICSA) came up with the idea of a customer service week, the celebration has gained acceptance across the globe. In 1992, the US Congress formally recognized it as a national celebration.
Tackling e-payment challenges demands holistic approach — Bankole
Bankole Cardoso is the Managing Director of one of Nigeria’s fastest growing e-commerce firm; EasyTaxi while his colleague, Marek Zmyslowski is the Managing Director, Jovago.com, an online company specialized in hotel booking. In this interaction with Jonah Nwokpoku, they argue that with increasing challenges of e-payments for online companies in Nigeria, strategic approach is required to stem the tide.
DABRA: Rewarding excellence in business reporting
It’s instructive when businesses want to guarantee long-term success they must ensure the success of their operating environment. Diageo, represented by Guinness Nigeria, is a company that seems to take its role in adding value to the society seriously.
CBN should develop policies to address interest rate, dollarisation of economy
Fiscal and monetary policies are the instruments government use to manage the economy. The main focus of economic policy is the over all well being of the citizenry. Economic policy worldwide is meant to gear the economy towards full employment of resources, stable prices, balanced growth, and a favourable external reserve as a back up to exchange rate stability. These overall objectives can be conflicting and it requires men and women with deep knowledge of the workings of the economy to manage the unintended outcome of policy. In Nigeria today, it will appear that monetary policy is concerned mainly with price and exchange rate stability with little concern for balanced growth and the attainment of full employment
Aba Mega Mall project is private sector driven – Obanua
The project is geared towards creating a commercial hub for the entire eastern and south-south regions of the country. It is designed to stimulate the urban renewal of Aba city, by providing a structured facility where trading and other commercial activities can be done in an orderly manner. Presently in Aba, every nook and cranny including the roads, drainages and streets, are trading posts. This project is an attempt to sanitise the city by giving the people of Aba a dignified trading centre, which from a survey conducted by us, the traders and dwellers in the city are eager to have it operational.
