By Favour Nnabugwu

The Managing Director of Lasaco Assurance Plc, Mr. Olusola Ladipo-Ajayi has underscored the importance of qualitative service delivery to insurance clients as a key panacea to eliminating apathy to insurance products and services.

Ladipo-Ajayi in a telephone interview with Vanguard reaffirmed his organisation’s commitment to exceptional service delivery which has distinguished the company amongst its peers.

Lasaco Assurance Plc according to Ladipo-Ajayi, is one company that has the goal to deliver exceptional stakeholder value by offering first class, innovative products and services to all of its customers, stating: “We have the irrepressible desire to remain pro-active and flexible in order to meet the changes constantly occurring in the environment in particular, in the industry, as well as the peculiar requirements of the clients.”

The emergence of Lasaco Assurance as the lead underwriter for the consortium of insurance companies to provide insurance cover for the new satellite, according to him, clearly positions the company as one that is forward-looking and dynamic in its business approach.

“Through its strategic growth, Lasaco has maintained a consistent focus on excellence. We are poised as an organisation to achieve a seamless transformation in all aspects of our operations and service delivery. Our vision is to continue as a market leader in insurance and financial services industry in Nigeria; because we want to distinguish ourselves in a class. Today Lasaco ranks high as one of the market leaders in the area of special risks,” he noted.

Underscoring the commitment of his company, he noted that Lasaco Assurance prides itself in being one of the most ethical companies in the insurance industry.

“It is one of the strong areas and we have good corporate governance even before NAICOM came up with its guidelines on it. We know we have done well because most of the issues raised in the NAICOM’s guidelines are what we have been practicing since we commenced operations. In terms of ethical behaviour, we are professionals in our own approach to underwriting and claims payment in this company.