By Nkiruka Nnorom
AYISIRE Consulting Limited, an indigenous technology service provider, has launched a multi-bank Customer Address Verification, CAV, solution to help CAV vendors automate, simplify and reduce cost associated with customer address verification process.
The software, the first of its kind in Nigeria, is designed to track field agents’ turnaround time, perform quality control checks and monitor the login attributes of the field agents, all targeted at improving the capacity of the vendor to deliver quality service to its customers at reduced cost.
Speaking at the media launch in Lagos, Mr. Wilfred Ayisere, Managing Director, Ayisere Consulting, said the creation of the software became necessary to help banks fulfil their Know Your Customer, KYC, protocol as directed by the Central Bank of Nigeria, CBN.
He said that having deployed and successfully utilised the software for the past three years, the company has decided to commercialise it due to the increasing need for CAV vendors in other sectors beyond the financial sector.