STANDARD Chartered Bank has won the “Best Global Consumer Digital Bank” award from Global Finance for the sixth year in a row, edging out 261 other banks.
The awards, which was held in London saw Standard Chartered Bank also picked up awards for the following: Best Global Consumer Mobile Banking, Best Global Consumer Mobile Banking App, Best Global Information Security Initiatives and Best Consumer Digital Bank Middle East & Africa. Karen Fawcett, Group CEO, Retail Banking, commented, “These wins represent welcome recognition of our standing in the industry and the progress we are making with our digital agenda.” Earlier this year, Global Finance recognised Standard Chartered Bank as “Best Consumer Digital Bank” in 15 countries across our footprint.
Standard Chartered Bank last year announced it will invest USD1.5bn in technology over three years and the wins reflect the bank’s commitment to deliver the latest in digital banking innovation to its clients across Asia, Africa and the Middle East. The bank recently announced it will be rolling out a suite of cutting-edge fingerprint and voice biometric technologies so clients can securely access their bank account balances, cards and investments using their unique fingerprint or voice as identifiers.
Reaching more than five million clients, this is the most extensive roll-out of fingerprint biometric technology by any international bank and a first in most markets.
In July, Standard Chartered also announced the roll out of chat and video banking in nine markets by the end of 2016 and, earlier this year, it launched a digital “bank on an iPad” in eight new markets; this sales-and-service tool lets clients open an account in any location and makes banking services such as loan approvals and credit card issuance fast, simple and completely paperless.
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