Technology

Black Friday: Outdated online listings may undermine retailers — Google

Black Friday: Outdated online listings may undermine retailers — Google

By Juliet Umeh Nigerian retailers preparing for Black Friday may lose ready-to-buy customers if their Google listings carry outdated opening hours, unanswered phone numbers or old product photographs. Google’s Director for East and West Africa, Olumide Balogun, gave the warning as Nigeria prepare for Black Friday and December festive shopping season. Black Friday falls on […]
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Why digital skills are the new currency for women

Why digital skills are the new currency for women

There’s a quiet shift happening in how women build wealth, and it’s not starting in boardrooms or policy papers. It’s starting with access—access to tools, to knowledge, and most importantly, to digital skills that turn potential into income.

Why Digital Transformation Fails: It is an operational intelligence problem, not a technology one

Why Digital Transformation Fails: It is an operational intelligence problem, not a technology one

By Felicia Oyedara Every transformation programme starts with a process map, swimlane diagrams, documented workflows, and a shared belief that the organisation understands how its own work moves. That belief may not always fully reflect operational realities, and the cost of discovering gaps mid-migration is rarely small. In April 2018, TSB Bank migrated customer records […]