By Kenneth Oboh

Samuel Bankole, a software engineer and former engineering lead at Quabbly who built West Africa’s first no-code platform, has seen his latest venture Ralipo selected for the competitive Beta Pre-Accelerator program in the United States.

Ralipo, an AI-powered customer feedback analysis platform co-founded by Bankole and Samuel Adebayo, was chosen from a competitive global applicant pool for the prestigious program, positioning the company for rapid growth and pre-seed funding opportunities.

“Being selected for the Beta Pre-Accelerator validates our vision of making customer insights accessible to businesses of all sizes,” said Samuel Bankole, Founder and CEO of Ralipo.

“This represents the culmination of lessons learned from building products at scale — from leading teams that created West Africa’s first no-code platform to developing solutions used by Fortune 500 companies. We’re applying all that experience to solve a problem that costs businesses billions annually.”

From No-Code Pioneer to AI Innovation

Bankole brings a proven track record of building technology products that deliver measurable business impact. As engineering lead at Quabbly, he managed and led a team of software engineers that created West Africa’s first no-code platform, tackling complex challenges in scalability and user experience that helped the company grow into a global business.

“At Quabbly, we solved the problem of making software development accessible to non-technical users,” explained Bankole, who is also a member of the British Computer Society.

“That experience taught me how to build products that democratize sophisticated capabilities — which is exactly what we’re doing with Ralipo for customer feedback analysis.”

His leadership at Quabbly resulted in significant business outcomes:
Led team building West Africa’s first no-code platform
Solved scalability challenges enabling global growth
Reduced technological operational costs by 15%
Managed team of 5+ engineers
Established automated CI/CD pipelines
Track Record Across Multiple Ventures

Beyond Quabbly, Bankole has demonstrated consistent ability to build products that generate revenue and business impact:
At Poptin (Israel):
Led the frontend team that built Chatway, a messaging platform for businesses
Senior Frontend Engineer role with global impact
At Moneda Invest (Mauritius):
Built Pegasus, a sophisticated onboarding and workflow management platform
Increased business funding by 20% and customer onboarding by 80%
Pegasus is used by teams at British Petroleum, Seplat Energy, Total Energies, and other major companies
Senior Frontend Engineer architecting enterprise solutions
At Diatron Health (Co-Founder):
Selected for DMZ Pre-Incubator at Toronto Metropolitan University (world’s #1 university-based tech incubator)
Competed in FCMB SheVentures Tech Pitch competition
Built comprehensive web and mobile healthtech platform
“Every product I’ve built has taught me something critical about what makes software successful,” said Bankole. “It’s not just about writing code — it’s about deeply understanding user problems, building for scale from day one, and creating experiences that drive measurable business outcomes.”

About Ralipo

Ralipo is revolutionizing how businesses understand and act on customer feedback through artificial intelligence. The platform analyzes customer feedback from multiple sources, transforming unstructured data into actionable insights that drive business growth and improve customer satisfaction.

Unlike traditional feedback tools that simply collect responses, Ralipo uses advanced AI to identify patterns, sentiment, and trends across thousands of customer interactions, enabling businesses to:
Automatically categorize and prioritize customer feedback
Identify emerging issues before they become critical problems
Generate actionable recommendations based on customer sentiment
Track feedback trends over time with comprehensive analytics
Integrate seamlessly with existing business tools and workflows
“Most companies are drowning in customer feedback but starving for insights,” explained Samuel Adebayo, Co-Founder and CTO of Ralipo. “We built Ralipo to solve this problem by using AI to turn raw feedback into clear, actionable intelligence. Samuel’s experience building scalable products at Quabbly and enterprise solutions at Moneda directly informed how we architected Ralipo.”

The Customer Feedback Crisis

Bankole identified the customer feedback problem through his work across multiple companies and industries:

“At Quabbly, Moneda, and Poptin, I saw the same pattern repeatedly: companies collecting thousands of customer data points but struggling to extract meaningful insights,” said Bankole. “Support tickets, survey responses, user reviews — all sitting in different systems with no unified way to understand what customers are actually saying. That’s billions of dollars in lost opportunities.”

Research validates this observation:
95% of customer feedback goes unanalyzed
Companies that act on customer insights grow revenue 2.5x faster
70% of buying experiences are based on how customers feel they’re being treated
Businesses lose $75 billion annually due to poor customer service

Engineering Leadership Philosophy

Bankole’s approach to building products emphasizes scalability, user experience, and measurable business impact — principles honed through years of leading engineering teams:
“At Quabbly, we faced the challenge of building a no-code platform that could scale globally while remaining intuitive for non-technical users,” said Bankole. “We solved complex technical problems around performance, scalability, and reliability while keeping the user experience simple. Those same principles guide everything we build at Ralipo.”

His engineering leadership experience includes:
Managing and mentoring teams of 5+ engineers
Training and developing junior engineers to meet product development standards
Establishing CI/CD pipelines and automated testing frameworks
Code review and pair programming to maintain quality
Collaborating across design, product, and backend teams
Reducing operational costs through technical optimization

From West Africa to Global Impact

Ralipo represents Bankole’s vision of building globally competitive products from Nigeria, following the model he helped establish at Quabbly:
“Quabbly proved that you can build world-class, globally competitive products from West Africa,” said Bankole. “We created the region’s first no-code platform and competed with international players. Ralipo takes that same approach — we’re building in Lagos but thinking globally from day one.”

The Beta Pre-Accelerator selection validates this strategy, marking the latest in a series of international recognitions:
Beta Pre-Accelerator (2023): Selected for US accelerator program
DMZ Pre-Incubator (2021): Chosen for world’s #1 university-based tech incubator
SheVentures (2022): Competed in FCMB’s prestigious tech pitch competition
Global Clients: Products used by BP, Total Energies, Seplat Energy, and other Fortune 500 companies

Market Opportunity

The global customer feedback software market is projected to reach $15.4 billion by 2028, driven by increasing recognition that customer insights are critical to business success. However, most existing solutions focus on data collection rather than analysis and action.

Ralipo’s AI-first approach positions the company to capture significant market share by:
Making sophisticated feedback analysis accessible to small and medium businesses, not just enterprises
Reducing the time from feedback collection to actionable insights from weeks to minutes
Providing prescriptive recommendations, not just descriptive analytics

Integrating with tools businesses already use

“Our vision is to become the intelligence layer for customer feedback across every industry,” said Adebayo. “Whether you’re a SaaS company, e-commerce business, or service provider, Ralipo will help you understand your customers better and make smarter decisions faster.”

The Beta Pre-Accelerator Advantage

The Beta Pre-Accelerator program provides selected startups with strategic mentorship from experienced entrepreneurs, product and business model validation frameworks, access to potential investors and partners, and resources to prepare for seed funding rounds.

“The competitive nature of the selection process makes this achievement particularly meaningful,” said Bankole. “Beta evaluates hundreds of applications, and being chosen demonstrates that Ralipo addresses a real market need with a scalable solution. More importantly, the program connects us with mentors who’ve built and scaled successful businesses — exactly the guidance we need at this stage.”

Next Steps and Growth Plans

Following the Beta Pre-Accelerator program, Ralipo plans to:
Expand customer base across multiple industries and geographies
Enhance AI capabilities with more sophisticated natural language processing
Develop additional integrations with popular business tools
Build strategic partnerships with complementary platforms
Prepare for seed funding to accelerate growth
“The Beta Pre-Accelerator is helping us refine our go-to-market strategy and prepare for our next funding round,” said Adebayo. “We’re focused on proving our model with early customers and building a foundation for rapid, sustainable growth.”

Beta University operates programs designed to support early-stage startups through critical phases of development. The Beta Pre-Accelerator helps founders validate their ideas, refine their business models, and prepare for accelerator programs.

Ralipo is an AI-powered customer feedback analysis platform that helps businesses transform unstructured feedback into actionable insights. Founded in 2023 by Samuel Bankole and Samuel Adebayo, Ralipo uses advanced artificial intelligence to analyze customer feedback from multiple sources, identify patterns and trends, and generate recommendations that drive business growth. The company is based in Lagos, Nigeria, with a global customer focus.

Samuel Bankole is a software engineer, entrepreneur, and member of the British Computer Society with over 5 years of experience building digital products for global companies. As Founder & CEO of Ralipo, he brings proven expertise in engineering leadership and product development at scale.

Previously, Bankole served as engineering lead at Quabbly, where he managed and led a team of software engineers that created West Africa’s first no-code platform, solving complex challenges in scalability and user experience that helped the company grow into a global business. His leadership reduced technological operational costs by 15% and established best practices for team management and product development.

Bankole’s products have been used by Fortune 500 companies including British Petroleum, Total Energies, and Seplat Energy. At Moneda Invest, he built Pegasus, a platform that increased business funding by 20% and customer onboarding by 80%. At Poptin, he led the team building Chatway, which generated over $200,000 in first-year revenue.

He previously co-founded Diatron Health, which was selected for the DMZ Pre-Incubator at Toronto Metropolitan University, ranked as the world’s #1 university-based tech incubator by UBI Global.
Samuel Adebayo is Co-Founder and CTO of Ralipo, where he leads technical architecture and product design for an AI-powered customer feedback analysis platform. A software engineer with specialized expertise in user experience (UX) design, Samuel brings a unique perspective that combines technical sophistication with exceptional usability.

As a founding member of Quabbly, Samuel played a pivotal role in building West Africa’s first no-code platform. His work on the founding team helped establish the technical foundation and user-centric design philosophy that enabled Quabbly to serve users globally. This experience taught him the critical importance of making powerful technology accessible through intuitive interfaces — a principle that guides his work at Ralipo.

At Ralipo, Samuel oversees the complete technical stack while ensuring that advanced AI capabilities remain accessible to non-technical users. His dual expertise in software engineering and UX design means he doesn’t just build features — he crafts experiences that users understand and love.

Samuel’s philosophy centers on democratizing technology: complex problems shouldn’t require complex interfaces. Whether building no-code platforms or AI-powered analytics, he believes the best technology disappears into seamless user experiences that empower people to achieve their goals effortlessly.