News

November 8, 2024

Bolt enhances platform safety with €100 million

Bolt enhances platform safety with €100 million

By Dickson Omobola

Leading ride-hailing platform, Bolt, has expressed commitment to enhancing safety measures on its platform with a €100 million investment spread over three years.

Bolt revealed that the funds would be used in supporting Bolt Safety Team in product development, customer support, safety feature awareness and preventative measures to minimise safety incidents.

The company also said new trip verification features would join Bolt’s suite of safety tools in the coming months to address mutual trust between driver partners and riders.

The firm disclosed this to newsmen during a global safety campaign in Lagos, Thursday.

Commenting on the development, General Manager at Bolt Nigeria, Mr Osi Oguah, said: “We take our responsibility to ensure the safety of our platform very seriously. With €100 million committed over three years to safety, we recognise that this requires an end-to-end approach across our business in Nigeria.

“That is why The Bolt Safety Team of over 500 specialists from across the world will focus their efforts on product development, support, and scaling preventative measures to stop safety cases before they happen in that time. We’ll also continue to raise awareness of our safety tools with educational campaigns like the current ‘Bolt Safety Team’ campaign running in Nigeria to raise awareness of the in-app features that we know can help prevent cases.”

Also speaking, Commissioner for Transportation in Lagos State, Oluwaseun Osiyemi, represented by Director of Transport Operations, Olasunkanmi Ojowuro, said: “I commend Bolt for its continuous collaboration with the Lagos State government and its proactive approach to enhance safety measures on its platform. Given the importance of a safer transportation ecosystem, it is our responsibility as a progressive government to encourage collaboration among all key stakeholders, including private sector operators like Bolt.”

The event brought together key stakeholders, including representatives from the Federal Road Safety Corps, FRSC, and Vehicle Inspection Officers, VIO, safety experts, Bolt representatives, and members of the media.