By Cynthia Alo

As part of efforts to improve service delivery, Cornerstone Insurance Plc has reorganized its processes and embraced technology.

The company has also redesigned its products and developed new ones to meet the needs of clients.

Managing Director/Chief Executive Officer of Cornerstone Insurance, Mr. Stephen Alangbo, disclosed this at a media parley to highlight some of his achievements within one year in office.

Alangbo also disclosed that Cornerstone Insurance was able to grow its profit for the 2023 financial year to N17billion from N2.9 billion in 2022.

Alangbo said that with the restructuring of the Company’s retail business segment, improved relationship with partners, the introduction of new products, improved service delivery, united workforce, technology adoption, they have built a solid foundation for a future Cornerstone.

Alangbo said: “We have restructured the retail business and we have created a solid foundation for future Cornerstone. Aside from this, we have improved our processes by applying technology to support our business, to ensure that our services are second to none, and our clients are happy.

“We have redesigned our products and we have new products that we have introduced and this is giving us some of the successes and improvement and numbers you are seeing,” he said He said the Company will continue to do whatever is necessary to penetrate the market.

“We will continue to do whatever is necessary to penetrate the market by giving the people the product that is relevant to them because that is our promise and we are keeping to our promise. 

“As a dynamic organization, we will continue to see how to support our clients in the area of product design, and prompt claims settlement when there are claims. We are also going to give priority in risk assessment to ensure the protection of our clients because when they are protected and there is a proper assessment of their risk that can lead to reduced premiums because everybody wants to save premiums.”

Meanwhile, Executive Director, Technical/Operations, Peter Ekwueme, noted that the company is transforming its retail business with the introduction of its Motor Inspection App.