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November 17, 2023

Can we survive the ‘attack’ of Big Tech? By Azu Ishiekwene

Can we survive the ‘attack’ of Big Tech? By Azu Ishiekwene

Every morning a lion wakes up, it knows it must run faster than the slowest gazelle, or it will starve to death…It doesn’t matter whether you are a lion or a gazelle, you better be running”- *First attributed to Dan Montano in The Economist, but popularised by Thomas Friedman in The World is Flat.

IF, 20 years ago, you asked me whether big technology (or big tech) companies were a threat to journalism, my answer would have been an emphatic yes. After all, these companies do our job without our job description. They also disrupt the media space while taking little responsibility for content. 

Perhaps I should explain that there is a slight difference in form, but not always in substance, between big tech and big search engines. 

While big tech could sometimes be a dominant player in information technology hardware, like Samsung, or in e-commerce, like Amazon, search engines are software monsters although both core hardware and software providers in this field have the capacity as we have seen, for forward or backward linkages. I will focus more on search engines, at least a few in the big league that have significantly disrupted our work, for good or ill. 

I’m sure you know them – Google, Facebook, X (formerly Twitter), Yahoo, YouTube, Baidu and so on. Please don’t add MySpace to this list; it died before they could write our obituary. 

The buzz-word these days is “sustainability.” What does it mean? One of the most practical definitions I have seen is: “sustainability consists of fulfilling the needs of the current generation without compromising the needs of future generations.”

As to whether big tech poses an existential threat to the survival of the Nigerian media and the way out, if indeed such a threat exists, we shall see soon enough.

How media earns

Traditional media’s two basic sources of revenue are advertising and circulation or subscription sales. On the face of it, the fear of a journalistic doomsday appears justified in light of catastrophic declines in revenues from these two major sources of media income.

The relationship between big tech and traditional news media is already complex enough. But I can assure you that the impact of big tech on the media as we know it is just beginning.  The Reuters Institute has already predicted this year to be the breakthrough year for artificial intelligence and its application for journalism.

The institute rightly said the arrival of ChatGPT has transformed the debate over whether AI is here to stay or not. In its journal, Journalism, Media, and Technology Trends and Predictions 2023, the Institute said about ChatGPT, “Its speed and capabilities are awe-inspiring and frightening at the same time. While the underlying models have been around for some time, ChatGPT has turned these into an accessible prototype that gives a real sense of where AI may be heading. It can tell jokes (but has been trained not to tell racist or sexist ones), come up with plots for a film or book, write computer code.” 

In case you missed it, AI even mocked our industry in the report by summarising the challenges facing local news media in 50 words!  Here’s the Q&A:

“NI: Can you summarise the challenges facing local media in 50 words?

ChatGPT: The challenges facing local media include the decline of print media and advertising revenues, competition from online news sources, and the impact of COVID-19 pandemic on local businesses, which are the major sources of advertising revenue. These challenges have made it difficult for local news outlets to sustain their operations and continue to provide important coverage and information to their communities.”

More news outlets, including News24 of South Africa, are training their systems with the voices of their popular anchors with astonishing accuracy.

Big Tech: Archenemy, Frenemy, or Friend?

Big tech may be playing more actively in our industry than us, taking an increasing share of our money and maybe our jobs without being responsible – both in proprietorship and accountability – for the information it disseminates. It has exploited its unmatched reach, ability to use algorithms to tailor content to suit consumers, and real-time engagement advantage to retain consumers. But as they say, there are two sides to a coin.

Positive Impact:

1. Increased Exposure:

 •Big tech platforms provide news media companies with a vast audience. Articles and videos can be shared and spread rapidly on these platforms, leading to increased visibility and traffic for news outlets.

2. New Revenue Streams:

•Some tech platforms have revenue-sharing agreements with news media companies. For example, YouTube shares ad revenue with news organisations that post videos on its platform, once you reach a certain threshold.

3.Better Analytics:

 •Tech platforms provide news media companies with sophisticated analytic tools that allow them to better understand their audiences and tailor content to user preferences.

4. Engagement Opportunities:

•Social media platforms allow news outlets to interact with their audience in a way that wasn’t possible before. They can receive immediate feedback, address concerns, and build communities around their content.

Negative Impact:

1. Ad Revenue Competition:

• Big tech companies have diverted advertising revenues away from traditional media outlets. They offer targeted advertising based on vast amounts of data, which is often more appealing to advertisers. I was scandalised during the recent general elections in Nigeria that folks who had built their careers in the mainstream and whom we were banking on left us high and dry, with the excuse that their principals wanted minimum use of legacy media platforms! But I understood, even if I did so with a heavy heart! Why? A BBC online report www.bbc.co.uk/bitesize/guides/zd9bd6f/revision/7 said: “Politicians are investing heavily in the use of websites, blogs, podcasts and social networking websites like Facebook and Twitter as a way of reaching voters.”

“During the 2019 election campaign,” the BBC report continued, “the Conservatives spent one million pounds on Facebook alone, at a point, running 2,500 adverts.”

Let’s look at some more numbers: Google earned about $3bn from sales to China-based advertisers in 2018; Google UK earned £3.34bn in 18 months ending December 2021 as total revenue in the UK market; in 2022 Google’s share of UK digital advert market was 38 percent of all adverts valued at £5.72bn. 

If the UK media is complaining, I’ll advise they should not do so as loudly as us. Why?  I’m sure most of you already know that on revenue from traffic, for example, while you can get as much as $2 in CPM from traffic from the UK or the US, the best you can hope to get from local traffic, that is, traffic from Nigeria regardless of the size, is probably 80 cents per 1000! Sure, this example is related to revenue from traffic; but the ratio, even for advertising is not significantly different.

2. Spread of misinformation:

•The ease of sharing on social media platforms can contribute to the spread of misinformation. This not only misleads the public but also undermines trust in news media.

3. Algorithmic Control:

•The algorithms used by tech platforms control what content is seen and what is buried. This can lead to a loss of control for news media over how and to whom their content is distributed. 

To be concluded

*A slightly modified version of the paper presented at the 19th All Nigeria Editors Conference, ANEC, at the Akwa Ibom Hotel & Gold Resort, Uyo, Akwa Ibom Sta