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The Human Element in DevOps: How to bridge the talent gap in a changing industry

By Timothy Akerele

The technology sector, particularly in the burgeoning field of DevOps, faces a persistent challenge: a talent gap. While the demand for skilled professionals who can navigate complex cloud environments and automate development pipelines is at an all-time high, the supply of suitable candidates often lags behind.

Omotola Aborisade, a professional who recently transitioned into the field, offers a compelling perspective on this issue, arguing that the solution may lie not in conventional recruitment channels but in a more creative approach to skills development. His insights, drawn from a background in customer operations and training, highlight the critical role of transferable skills in building a resilient and adaptable tech workforce.

The rapid pace of technological change often leads to a focus on new tools and frameworks, sometimes at the expense of foundational skills. Aborisade believes this is a mistake. “We are so caught up in the specifics of a particular cloud platform or a coding language that we forget what truly drives success,” he explains. “The ability to communicate effectively, to troubleshoot a complex problem, and to work collaboratively are skills that are platform-agnostic. They are the bedrock of a good DevOps team.”

His own journey from a team lead in customer operations to a technical specialist is a case in point. He notes that the skills he honed in his previous roles, such as understanding user needs and optimising operational processes, are directly applicable to his work today. “In customer operations, you are constantly identifying bottlenecks and improving workflows to ensure a better customer experience,” he says. “DevOps is, in many ways, an extension of that philosophy. We are simply applying those same principles to the software delivery lifecycle.”

Aborisade argues that this perspective is crucial for companies looking to expand their technical teams. Instead of solely seeking candidates with a traditional computer science background, he advocates for looking at professionals with diverse work histories who can bring a fresh perspective to a technical problem. “Some of the most innovative solutions I’ve seen have come from people who didn’t follow a straight path into IT,” he observes. “Their non-traditional backgrounds often give them a different way of looking at a challenge, which is invaluable.”

The issue of reskilling is not just about individual career changes; it’s a strategic imperative for businesses. As organisations embrace digital transformation, they must also invest in their existing workforce. “You can’t expect to just hire your way out of the talent gap,” Aborisade asserts. “Companies need to foster a culture of continuous learning and provide pathways for their employees to acquire new skills. The investment in training yields a highly motivated and loyal workforce that understands the business from the inside out.”

He points to the rise of professional certifications and online learning platforms as a positive development, but cautions that they are only part of the equation. “A certificate proves you’ve learned the material, but it doesn’t prove you can apply it in the real world,” he notes. “The real challenge is bridging the gap between theoretical knowledge and practical application. This is where mentorship and on-the-job training become critical.”

Aborisade is a firm believer that the DevOps movement, which promotes collaboration between development and operations teams, is itself a cultural shift that encourages this kind of cross-disciplinary learning. “The very name ‘DevOps’ is a recognition that the old silos are no longer effective,” he explains. “It’s a call for a more integrated and collaborative approach, and that requires people who can speak both the language of business and the language of technology.”

He is particularly passionate about the need for mentorship in the tech industry. “I was fortunate to have great mentors who guided me through my own transition,” he says. “We need more senior professionals to step up and guide the next generation. It’s not just about teaching them technical skills; it’s about helping them understand the problem-solving mindset and the soft skills needed to succeed.”

The growing reliance on cloud computing has intensified the need for this kind of flexible talent. “Cloud environments are constantly evolving,” Aborisade states. “The skills you needed a year ago may not be the same skills you need today. This means that adaptability and a passion for learning are more important than ever. Those are not skills you can get from a single course; they are skills you develop over a career.”

He suggests that organisations should also re-evaluate their recruitment processes to be more inclusive of diverse backgrounds. “If a candidate has a proven track record of solving complex problems and working in a team, we should be willing to invest in their technical training,” he advises. “The potential for growth is often much higher than with a candidate who has a perfect CV but lacks those foundational human skills.”

Aborisade’s perspective challenges the conventional wisdom that a career in technology is reserved for those with a specific academic background. He is a living example of the power of reskilling and the importance of valuing diverse experiences. His insights offer a practical roadmap for businesses and individuals alike to navigate the complexities of the modern tech landscape.

He is currently leveraging his experience at Pro-Core Plus to help the company build a stronger internal culture of skill development and collaboration. His work is focused on creating efficient processes that not only deliver technical solutions but also empower the team to grow and adapt. He is a strong advocate for internal workshops and knowledge-sharing sessions, seeing them as essential tools for a modern tech team.

Ultimately, Aborisade’s message is one of optimism. He believes the talent gap is not an insurmountable obstacle but a catalyst for positive change.