By Godwin Oritse
The Nigerian Ports Authority, NPA, is gradually reaching towards getting the International Standard Organization, ISO 9001:2015 Certification as it concludes training for Port Managers and officers of the Harbours department of the authority.
Speaking at the end of the training, Ms Ibby Iyama, Country Director of Renner and Renner, the consultant contracted by the NPA to prepare the Authority for the certification, said that the ‘Phase 5: Quality Management System, QMS, Implementer, Training and Sensitization’ sessions have been held for senior executives comprising all Port Managers of the four Pilotage districts of the NPA.
Iyama also said that the training combined both implementation and training of staff on the requirements of the ISO 9001:2015 standards and incorporated key clauses like Context of the Organisation, Leadership, Planning, Support, Operation, Performance Evaluation and Improvement.
She stated: “In addition, exercise on Workplace Hazard identification and control for the department, ISO internal Audits and Management Reviews were covered.
“The buy-in and cooperation of Management and staff were crucial to successful implementation of the Standards and she was humbled by the incredible commitment of the MD of NPA, Hadiza Bala and her management / senior staff.
“The QMS Implementer and sensitization finalized Policy, Processes and Procedures, as well as Roles, Responsibilities, KPIs for the entire Harbours Department of NPA.”
Recall that the Managing Director of the Nigerian Ports Authority, NPA, Ms Hadiza Bala Usman, has said that the plan to improve its efficiency and reduce the cost of cargo clearance was what informed the agency’s decision to get the International Standard Organization, ISO Certification.
Speaking exclusively with Vanguard Maritime Report at the just concluded ISO certification training programme for management staff of the NPA in Lagos, Usman said that the management has decided to improve its harbour operations since that is the core department of the authority.