The Ibadan Distribu- tion Company, IBEDC, has appealed to its customers to show appreciation by offsetting their bills and lodging complaints in a civil way whenever the need arises.
It made the appeal yesterday while also asking cusomers to take advantage of the various complaint channels that IBEDC had provided.
According to the company, IBEDC has recently upgraded two distribution Substations at Awujale and GRA Distribution Substations in Ijebu-Ode Business Hub under Ogun region of the its franchise areas.
It said the company upgraded the overloaded 200KVA 11/0.415KV transformer of GRA substation to 500KVA 11/0.415KV distribution Transformer.
The company said it had fulfilled promises to customers in its franchise area for quality and improved service delivery.
It said customers at Oke-Aje market, Igbo Electronic market, JDPC and Lekan Bello Avenue, Heritage Estate, Stadium road and Ijebu-Ode Club road had been experiencing incessant power outages as a result of the overloaded 200KVA transformer.
The company said the new upgrade had brought improved and quality supply to the community.
Also, the company replaced the old and burnt 200KVA 11/0.415KV transformer which threw the residents of Igbeba under Awujale Substation into darkness with a new one.
“IBEDC in fulfilment of her promises to all the company’s esteemed customers ensured the replacement of the community’s transformer.
“Also, in a bid to ensure that our esteemed customers get quality services the Transmission Company of Nigeria, TCN and Ibadan Electricity Distribution Company, IBEDC, in Osun region have resolved the prolonged issue of irregular power supply in Ile-Ife and its environs,’’ the company said.