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Med-View Airline yesterday explained why hundreds of its passengers to Dubai and London were stranded at the Murtala Murtala Muhammed International Airport,MMIA, Lagos over inadequate equipment.
Some of the passengers were scheduled to travel out of the country on Thursday to Dubai, but could not fly out as planned while the London bound passengers originally scheduled to be ferried to London yesterday, Friday, were having difficulty departing Nigeria.
Explaining the situation, Alhaji Isiaq Na-Allah, Executive Director, Business Development and Commercial, Med-View Airline said: “We wish to inform our numerous passengers who were scheduled to travel on our flight in and out of London and Lagos today 26 Jan on the fact of the situation”.
“After the departure of our flight from Lagos to London on Wednesday 24 Jan, we were informally informed by our handling agent that they will not be providing services to our aircraft. We immediately sought intervention of the Gatwick Authority who is expected to be unbiased but joined the fray surprisingly. Not wanting to take chances, we sought for alternative handling arrangements to avert an ugly situation but this proved abortive”.
“Our passengers who were scheduled to come to Lagos on this service were therefore denied boarding and we had to provide accommodations and logistics for them with the hope that we will clear the issue the next day and then operate the service “.
“Our European partner, EAA came and intervened but this also proved abortive. This we view strongly as unethical and draws a suspicious motive. In order to avoid more embarrassing situations we protected these passengers on other alternative carriers to Lagos. We strongly regret this situation”.
“As it became evident that our airplane will not be allowed to come and position to Lagos for our next rotation to London, we had no choice other than to cancel our London service today, Friday 26 Jan. This we effectively communicated to our passengers and protected them on other carriers. While some accepted the offer, some rejected insisting they want a particular carrier. We are presently working to resolve with these passengers”, Na-Allah concluded.
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