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Bureau of Public Service Reforms scores NCC’s institutional work processes high

By Prince Osuagwu
A REPORT by the Bureau of Public Service Reforms (BPSR) has declared that the Nigerian Communications Commission (NCC), comes tops in institutional work processes in the country.

Director General of Bureau, Dr. Joe Abah while presenting the report in Abuja, said that the commission has maintained very strong business organizational structure, policies and practices that facilitate efficient service delivery.


The Bureau also presented a plaque of honour to the Executive Vice Chairman (EVC) of the NCC, Prof. Umar Danbatta, at the NCC Headquarters in Abuja, urging him to sustain the practice.According to him, “NCC’s strategic objectives are prioritized for potential impact using standardized principles including the balanced score card. NCC’s understanding of stakeholders needs and contributions are quite robust”.

He added that “NCC Staff can articulate what the Commission wants to achieve, its role and purpose and strategy is considered by the management team regularly throughout the year because NCC has a sense of where it is going and how it should get there”.

The Bureau also rated NCC very high in procurement processes saying the Commission “has adequate systems, processes and experienced personnel responsible for executing its procurement activities in line with extant provisions of the Public Procurement Act”.

The Bureau also commended the establishment of NCC central store at Mbora, Abuja where all procurement records are archived electronically from loss.

The Bureau also listed in its report that “NCC demonstrates that formal performance management processes are clearly understood, constantly applied and seen by all staff to be a valuable activity, that individual performance targets are clearly assigned with the team, business unit and overall organizational performance targets”.

Reacting to the award, the NCC boss, Prof. Danbatta, said that as someone from  academia, he is very conversant with empirical analysis and criticisms and welcomed the Bureau’s report.

These bring out the best of the situation.  He thanked the Director General for this rare show of professionalism by making the presentation himself. “This conclusion by BPSR has further justified NCC’s position as a foremost regulator in Africa whose robust regulatory activities are based on international best practices,” he added.



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