By Emmanuel Elebeke
In continuation of its expansion plan, second national carrier, Airtel Nigeria has opened a new Service Point (Shop) on the first floor of the senate new building, National Assembly complex, Abuja.
Commissioning the new shop, Senate Committee chairman on Communication, Sen. Gilbert Nnaji praised the telecom operator for what he called its unwavering commitment to expanding their retail footprints across the country and by so doing, bring telecom services closer to the doorsteps of consumers.
‘‘As a subscriber to the network myself, I have been observing the activities of Airtel Nigeria for a while and it is my opinion that the telco is not only passionate about service to Nigerians but also committed to impacting the society positively, by creating credible platforms to uplift the disadvantaged and the less privileged.’’
While urging Airtel to intensify its effort in touching more lives, the law maker promised that the his committee would focus more on promoting an enabling environment that will foster growth and development in the telecom sector.
Earlier in his address, the Chief Executive Officer of Airtel Nigeria, Mr. Olusegun Ogunsanya, represented by the Chief Sales Officer, Godfery Efeurhobo said the commissionig of the shop at senate marked the 20th of its kind in the FCT and defined their very essence as a customer-centric organization.
According to him, the company would not only interested in offering customers best connection but also expanding its service footprints to serve them better.
‘‘With our aggressive retain expansion footprints and investment in customer service centres.
‘‘We will never compromise on our customer-centricity which had consistently earned us accolades in customer service.
He however promised to work hard with his committee to ensure speedy review of the telecommunication Act 2003 to address some of the challenges militating the growth of the sector.