By Jonah Nwokpoku
Konga.com has announced the launch of Mercury, a software-as-a-service logistics management system that will enable logistics companies and their customers to track the exact location and status of their orders online.
Chief Executive Officer of Konga, Sim Shagaya said Mercury was created by Konga’s Technology and K-Express teams.
According to him, “There are many small and large logistics companies today serving sellers on the Konga marketplace. Beyond this, there are hundreds of logistics companies that are licensed by NIPOST to do parcel delivery across Nigeria. As we engaged with them, we found that one consistent complaint these companies have, is an absence of a robust track and trace system.
We decided to extend the proprietary technology we had built for KExpress and make it broadly available to all logistics companies that need it.”
Also speaking, Director, Distribution and Fulfillment, Konga.com, Wale Adisa said that Mercury will employ basic hardware requirements of computers, printers, handheld scanners and will enable businesses to migrate from having to capture data manually, to a fully automated process, thereby guaranteeing better data fidelity.
According to him, “Mercury’s robust track and trace system will allow for the full visibility of parcels and make for increased customer satisfaction, whilst facilitating automated cash reconciliation and reduced operational costs. With Mercury, these logistics businesses will have fewer issues to contend with.”