By Theodore Opara
DETERMINED to consistently offer quality service to its esteemed customers across the country, Mercedes-Benz authorised distributor in Nigeria, Weststar Associates is organising a service camp for Mercedes Benz customers.
The service camp, the first of its kind in the country is holding at Weststar premises in Abuja and is aimed at enlightening Mercedes Benz truck owners on the importance of proper fleet maintenance.
According to a statement from Weststar Associates, the service camp is expected to run from April 28 to May 16, 2014. The exercise is also geared toward promoting safety and building a strong and reliable relationship between Mercedes Benz and its customers in the country. At the service camp, Mercedes Benz customers and truck owners are scheduled to receive free general inspections and check up of their Mercedes Benz trucks.
This will be conducted in an interactive process to enable the customers see first-hand, how Mercedes Benz vehicles diagnostics are properly run. Subsequently, reports on the status of their vehicles will be generated and advice given on the necessary repairs to be carried out.
During the event, vehicle owners and drivers will also be treated free of charge, to basic maintenance and drivers’ training. Original and fake parts will be displayed to showcase their disparities with emphasis on how to acquire original parts.
Weststar Aftersales Manager, Mr. Borislav Sotirov noted that “the efficiency of Mercedes Benz after sales services will be displayed in technical expertise of Mercedes Benz professionals and the high quality of service offered. This, he said, will ultimately contribute to the building and sustenance of a stronger workhorse fleet for Mercedes Benz truck owners in the Nigerian commercial sector.
It should be recalled that Mercedes Benz in November last year hosted a similar event on spare parts in Lagos that aimed at educating Mercedes Benz customers on the relevance of obtaining original spare parts with the purpose of promoting safety and longevity of Mercedes Benz vehicles.