Investors Forum

November 4, 2013

Investors Forum: Complaints & Investigations

I want to sell my Wema Bank shares

I bought 1400 units of share at Wema Bank during 2004 public issue but I have not received any dividend. My certificate no is 690419 &account no is 563219. Please help me with interested buyer.

IDUWE ENDURANCE ESOSA

Investors Forum
You have to first dematerialize the certificate before you can sell the shares. You need the services of a stockbroking firm to dematerialize the certificate and to sell the shares. Visit the website of Nigeria Stock Exchange (www.nselive.com) for list of registered stock brokers.

I need update on Transcorp, Vono Product
Please kindly help me to find out if these companies below still exist and their current update on bonuses and dividend. I have not received any news from them after their public. The companies are Vono Products Plc, Transnational Plc, NFI Insurance Company Plc.

Sani Abubakar

Investors Forum
Transcorp and Vono Products still exist while NFI Insurance has been merged with AIICO Insurance Plc. You need to contact their registrar for update on your investment in each company. For Transnational Corporation contact Africa Prudential Registrars Plc at 220B,  Ikorodu Road, Palmgrove, Lagos. You can call 01-8401153, 01-8931501,  and 01-4606460 or send message to [email protected]. For Vono Products Plc contact UAC House (2nd floor), 1-5 Odunlami Street, Lagos; Tel: 877300080-6; Email: [email protected]. For AIICO Insurance PLC contact United Securities Limited 10, Ojikutu Street, Victoria Island, Lagos. Telephone: 01-2714566 or 01-2714567)

I need update on First Bank shares
l want to find out the true position of First Bank shares. Is there anything for the shareholders?

Investors Forum
First Bank shares are actively traded on the stock exchange and the bank has been consistent in dividend payment to shareholders

No communication from Union Bank
I bought shares from Union Bank Plc Effurun branch Warri, since 2004. Up till date I have not received any dividend. Please, help me. I contacted the Union Registrars Limited in Benin, Name is Nwadiaru Stanley the branch manager he told me that they will work on it, up till now I have not heard from him again his mobile no is currently swtiched off. Please, help me find out what the problem is. Thank you God bless (I am ADAIGHOFUA PATRICIA, Warri)

Investors Forum
You did not indicate that you have received share certificate, which is evidence of shareholding. We advise you contact the headquarters of Union Registrar in Lagos via Union Registrars Ltd 2, Burma Road, Apapa, P.M.B 12717 Lagos Nigeria. Tel:   2793160 – 2; 0700 826 7341. We advise that you contact the company by phone and if the response is not satisfactory write to them. If they don’t respond to the letter, forward the letter to [email protected] and we would take it up.

Ecobank imposing arbitrary charges
Please I opened account with Oceanic Bank in 2008. When my ATM card expired for the first time I did not renew it because I don’t want to be using it again. Then Ecobank bought over Oceanic and without prior notice this year Ecobank removed N1000 from my account, saying they are charging me for ATM card which I stopped using since 2008. Then last week again money was removed from my account for Verve card without prior notice. And I ask must they force customers to use what he/ she does not want. Please help because I intend to close my account with them. (Janny)

Investors Forum
There is no law that compels banks’ customers to collect and use ATM card. Also it is improper for the bank to charge you for services you did not request for or use. But it is advisable you collect ATM card to avoid charges for cash transactions across the counter. Finally, you also have the right to close your account with the bank if you are dissatisfied with the bank. But before doing so, we advise you make a formal complaint to the bank.