By William Jimoh & Hannah isibor

Access Bank website has been adjudged overall winner of the 2013 edition of the Web-Jurist ‘Website Effectiveness Award’ conducted by Philips Consulting.

Justifying the Bank’s emergence as the overall winner in the Banks category, a Web- Jurist report stated that the Bank has been consistent in the quality of service delivery via its website”.

The Bank’s performance is an improvement over last year’s when it was rated 3rd behind GT and Zenith Banks respectively. Similarly, this feat is a validation of Access Bank’s industry leadership in e-payment and compliance with best practice which requires provision of accurate, relevant and timely information on organisational websites at all times.

Analysing the Web-Jurist research report, Access Bank website was adjudged best in the technical aspects which included Navigation, Functionality and Security. Also the website was declared winner in the Website Content that had metrics such as Accuracy and Presentation. The awards came on the heels of the unveiling of the Bank’s re-vamped website which significantly enhanced its aesthetics and improved its functionality for improved customer experience.

Industry observers have described the Bank’s emergence as the overall winner of the Web- Jurist Award as a reward for its investment in online security management, citing its pioneering role as the first Nigerian Bank in West Africa to obtain the Payment Card Industry Data Security Standard Certification (PCIDSS) and its certification by the British Standard Institute with the ISO 27001 award – a global standard for information security management and Process efficiency.