By EBUN SESSOU
Residents in Lekki area of Lagos have been groaning under the continuous traffic jam at the Admiralty Circle Toll at Lekki-Epe Expressway.
They now suffer daily gridlock caused by the toll-gate which wsa initially built to ease traffic. The frustration on residents’ faces especially during rush hours can only be imagined.
And what seems to be a child’s play is gradually becoming uncontrollable for the people in the area.
A recent encounter with some of the people stuck in the traffic for over four hours gave an insight.
A woman simply called Mrs. Adeniyi, who wouldn’t pretend on the challenges she faces daily on the road lamented that, the insanity caused by the toll-gate is posing serious danger.
From the long queues at the toll gate, especially during peak hours in the mornings and evenings, to the breakdown of the computer system, especially on work days, the frustrations on the faces of the road users could only be imagined, especially those who pay cash for their tickets.
As with network problems in the banks, the Lekki toll plaza experiences occasional hitches resulting in arguments with customers who pay toll fare in advance, whenever the computer fail to pick the customer’s details.
These, in most cases, result in undue delays in attending to others who wait endlessly for their turn on the queue.
Another user who lamented his ordeal noted that the management of Lekki Concession Company has not been sincere in their operation.
According to him, “At rush hours, both sides of the expressway are rather frustrating and with the long queues that the toll plaza has created, it is difficult for an individual to say the exact time he or she will get home.
“The major complaint is premised on the number of lanes available to motorists who prefer to pay with cash.
Of the five lanes on both sides, road-users revealed that those that opt for cash payments are allocated only two lanes, whereas three lanes are dedicated to those using the electronic payment option.
He contended that majority of those plying the route use cash and that the management of LCC should have dedicated more lanes to this category of road users.
Another area where users of this road lament on a daily basis is between Ikota first gate and Berger bus stop, some two minutes drive from Ajah roundabout.