By Emeka Aginam
Committed to excellent customer service and reduction of high percentage population of unbanked adults in across the country, First Bank of Nigeria Plc. In partnership with Computer Warehouse Group (CWG) have introduced Firstmonie Mobile Money Service, an innovative product that enables customers to access financial and other value added services offered by the bank through their mobile phones.
Firstmonie mobile money service was birthed as part of First Bank’s dynamic innovative drive to drastically reduce the rate of unbanked adults in Nigeria while providing “convenient and safe banking” for the “under banked “and the “banked” to access their bank account through their wallet and transfer fund from their bank account to wallet and vice versa using their mobile phone.
Aware of the value this financial solution will add to the individuals and the economy at large, FirstBank and CWG team have successfully deployed the Firstmonie Mobile Services in order to provide cost effective and excellent services to FirstBank customers.
CWG has worked with FirstBank right from the pre-approval stage through to the approval in principle stage to the final stage of license approval from CBN up to this moment in the capacity of mobile technology solution provider and hosting partner.
According to ChumaEzirim, Group Head, E-business, First Bank of Nigeria Plc, “We are excited at being at the forefront of supporting CBN initiatives for financial inclusion and confident that this solution will add value not only to our operations but to our existing customers and prospective customers as it is our custom to put our customers first.”
He said that this is a movement from the traditional bank account opening where the customer has to visit the bank to open an account and carry out other banking transaction to a technology trend that provides cost-effective and convenience of self-service to the customer with mobile phone as the only infrastructure to be provided by the customer.