Banks’ customers have demanded improved electronic banking services and better customer relations from their banks in 2010.A cross section of banks’ customers interviewed by Financial Vanguard on what they expect from their banks in the new year conducted listed poor ATM and internet banking services as the greatest shortcomings of their banks in 2009.

Capital market operators have squarely placed their hope for the recovery of the capital market on Mrs Arumah Oteh, the newly appointed Director_General, Securities and Exchange Commission.

Insurance operators have expressed optimism for increased growth in insurance premium saying motor insurance, oil and gas insurance and the six compulsory insurance products are the factors that would drive sectoral growth in 2010

African Reinsurance companies are tightening their terms for local insurance companies beginning from this new year due to preference for volume instead of profit by underwriters .

The mortgage industry in Nigeria bore the full weight of the effect of the unprecedented economic crisis that rocked the world in from late 2007 to 2008 spilling into 2009. It also suffered severely from the reform of the banking sector during the year.