LAGOS—Arik Air has introduced a new payment option that allows customers to book a ticket online at its website and pay later using a number of different payment platforms.
The airline said weekend that the new Book-on-Hold service, available only to passengers in Nigeria, was part of a raft of changes being rolled out to enhance its online offering and customer experience.
Arik Air’s Managing Director/Executive Vice President, Mr. Chris Ndulue, described the new payment option as a flexible strategy to provide more convenient services to passengers.
He said: “We believe this Book-on-Hold option offers greater flexibility and control, especially for guests on the move. This is part of Arik Air’s strategy of providing more convenient services to our esteem guests.”
According to him, the special booking process has been developed for customers buying tickets in the Nigerian market for flights originating in the country.
“It allows flight tickets to be booked on the website and held in the system, whilst giving travellers the convenience and flexibility of paying for the ticket later,” he said.