In its drive for world class standards in service efficiency and delivery, First City Monument Bank Plc (FCMB) hasÂ successfully deployed a highly revolutionary computer based online integrated training portal designed for theÂ training and manpower development of its human capital.
According to a statement by the bank, quoting Nana Odejayi, Head, FCMB Training Academy, the e-learning platformÂ which went live on July 13, 2009 aims at getting staff trained anytime and anywhere, ultimately to improveÂ organizational efficiency, product knowledge and delivery and, provide quality customer service.
The feat, FCMB said was achieved by working in partnership with New York based Edcomm Group.
FCMBâ€s e-Learning is conducted via electronic media, especially via the Internet. The e-learning platform runs on aÂ Learning Management System called â€˜Learning Linkâ€™ with a courseware comprising of 46 functional banking courses andÂ 30 Soft skill courses.
With the implementation of the platform, employees would be able to access and download training materials from anyÂ location, at any time and most importantly learn at pace comfortable for them. Through the same system also,Â employees can also be tested on the training materials to affirm assimilation and in-depth knowledge of what theyÂ have learnt.
Nana Odejayi, further explained that the shift from traditional mode of learning to the rapidly growing movementÂ towards e-learning is motivated by the many benefits it offers such as increased productivity, reduction in learningÂ time, decrease in training cost, performance support and performance tracking. Other benefits include logistics easeÂ and flexibility, higher retention, global opportunities and boosting of individual learning habits.As a world classÂ organization, we align ourselves strategically to global best practice which is in favour of driving our trainingÂ programs through multiple modalities.
The e-learning channel is a mode of training First City Group has successfully subscribed to for competitiveÂ advantage.