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FCMB deploys e-learning portal for human capital development

In its drive for world class standards in service efficiency and delivery, First City Monument Bank Plc (FCMB) has  successfully deployed a highly revolutionary computer based online integrated training portal designed for the  training and manpower development of its human capital.

According to a statement by the bank, quoting Nana Odejayi, Head, FCMB Training Academy, the e-learning platform  which went live on July 13, 2009 aims at getting staff trained anytime and anywhere, ultimately to improve  organizational efficiency, product knowledge and delivery and, provide quality customer service.
The feat, FCMB said was achieved by working in partnership with New York based Edcomm Group.
FCMB”s e-Learning is conducted via electronic media, especially via the Internet. The e-learning platform runs on a  Learning Management System called ‘Learning Link’ with a courseware comprising of 46 functional banking courses and  30 Soft skill courses.

With the implementation of the platform, employees would be able to access and download training materials from any  location, at any time and most importantly learn at pace comfortable for them. Through the same system also,  employees can also be tested on the training materials to affirm assimilation and in-depth knowledge of what they  have learnt.

Nana Odejayi, further explained that the shift from traditional mode of learning to the rapidly growing movement  towards e-learning is motivated by the many benefits it offers such as increased productivity, reduction in learning  time, decrease in training cost, performance support and performance tracking. Other benefits include logistics ease  and flexibility, higher retention, global opportunities and boosting of individual learning habits.As a world class  organization, we align ourselves strategically to global best practice which is in favour of driving our training  programs through multiple modalities.
The e-learning channel is a mode of training First City Group has successfully subscribed to for competitive  advantage.


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