Vice President Goodluck Jonathan was upbeat with the renewed sale of Nitel when some journalists approached him sometime early this year in Manhattan, New York, at an Investors’ Forum organised by BNP Paribas Consortium, the transaction advisers in NITEL privatisation, at the instance of the National Council on Privatisation.

By Emmanuel Elebeke In a move to offer quality customer experience to its teaming Nigeria subscribers, MTN Nigeria has unveiled  MyCustomer Charter, a new customer care principle for its customer service representatives aimed at achieving the best- in-class customer experience on the network. Unveiling the new principle at a banquet organized for the company’s customers […]

By Prince Osuagwu With eyes set on the top spot of the Nigerian telecoms market, Etisalat Nigeria is deploying several innovations and customer relations strategies to achieve the target. Now the company is offering new subscribers on its post paid package, tagged Elite World, free Easynet modem or 3 months free blackberry service for subscribing […]

As part of its commitment towards appreciating and supporting Youth who actively strive to make positive changes within their communities, Nokia and LEAP Africa have announced readiness to honour an additional ten young Nigerians through the 6th Nigerian Youth Leadership Awards. This year’s event which held at the Shell Hall at Lagos’ Muson Centre, Victoria […]

By Prince Osuagwu For Second National Operator, Globacom, memories of  this year’s Lagos International Trade Fair which rapped up penultimate week, would  last long. If not for any other thing, due to the high interests its prepaid 3G plus elicited among visitors at the fair. Globacom said that though all of its other products maximally […]

WITH the conclusion of 2009 science week , organised by the Lagos state ministry of science and technology, recently, at the state secretariat, Alausa, Ikeja,the state government may have kicked off a conscious campaign of reawakening the youths through the the use of ICT.

Resourcery Plc, Nigeria’s foremost ICT Company, Resourcery Plc last week, won Cisco’s prestigious Partner of the Year, West English Africa award, at the recently concluded Cisco Emerging Africa & Nigeria Partner Summit 2009 in Senegal.

There was a general consensus that the link between skills training and emplo-yment opportunities needed to be stronger.The Internet and Internet Governance.

At the just concluded 8th edition of the Nigerian Information Technology and Telecom Awards (NITTA) 2009 held last weekend at the Grand Ballroom, Eko Hotel, Lagos, indigenous smart phone maker, Anabel mobile has won the Best Indigenous Mobile Innovator of the Year.

APC by Schneider Electric has launched its Back-UPS RS 550VA line-interactive uninterruptible power supply (UPS) that contributes to eliminating wasted energy.

Subscribers’ preference for Multi_Links Telkom’s Internet service branded 3G Blue Broadband was justified at the weekend as the brand won the top most prize at the 8th Nigerian Information Technology and Telecom Awards (NITTA) 2009 held at the Grand Ballroom, Eko Hotel, Lagos .

Second National Operator, Globacom says it will revolutionise Cote d’Ivoire’s telecommunication services to help transform its economy and position the country as one of the most powerful telecommunications market in Africa and indeed the world.
Globacom was fired up with the passion from an operating licence granted the network in Cote d’Ivoire recently.

Office automation and telecommunication solutions provider, Panabiz International Limited has said that it would continue to improve on its effective response time to customers, knowing that it contributes to the business efficiency of any Organization.

FOR the 27 year old Blessing Urieto, Thursday 12 November was a day of self fulfillment and dream come through, as MTN Foundation in partnership with Friends of the Disabled Vocational Training Centre commissioned a vocational training project for people with disabilities at Ojo Oba, Isale Eko, Lagos.

FOR MTN Nigeria, one thing it holds so dear to heart in carrying out its customer relations activity is recognition of customers loyalty for sustainability of its business and improvement of quality of service delivery to the customers.