How to build confidence in public speaking, by Ruth Oji
Let’s address the elephant in every conference room: if you’re terrified of public speaking, you’re not broken. You’re normal. Study after study confirms that glossophobia-the fear of public speaking-ranks among humanity’s most common anxieties, often cited above the fear of death itself. Your racing heart before a presentation isn’t a character flaw. It’s your nervous system […]
Professional versus conversational writing in business, By Ruth Oji
To make your writing feel like a conversation, it is necessary to be relatable, approachable, and personable; use language that your audience can easily connect with and understand
Why adopt story telling techniques in written and oral communication (2), By Ruth Oji
By telling stories in written business communication, you can also humanize your content
Storytelling in business, By Ruth Oji
hrough storytelling, companies can communicate their mission, values, and culture to their target audience, by crafting narratives that resonates and differentiate themselves from competitors, while establishing a unique position in the market.
How to promote good communication through active listening, By Ruth Oji
Clarifying questions are another effective active listening technique. By asking open-ended questions you allow the speaker to give you feedback without you restricting their thoughts or influencing whatever they are going to say.
Effective business communication for organisational success, By Ruth Oji
One effective way to improve communication with customers is to enhance the quality of customer service.
