By Rosemary Iwunze

Mutual Benefits Assurance Plc has paid claims of N13.6 billion to policyholders across its General Insurance and Life Business portfolios in the first quarter of 2026.

The company noted that the impressive payout underscores the company’s enduring commitment to prompt claims settlement, financial strength and the fulfillment of its core promise to policyholders, further affirming Mutual Benefits’ position as one of Nigeria’s most dependable and customer-focused insurance institutions.

Commenting on the development, the Managing Director of Mutual Benefits Assurance Plc, Mr. Olufemi Asenuga, stated that claims payment remains the strongest proof of an insurer’s credibility and value.

According to him, every settled claim represents a promise fulfilled, helping families recover, businesses bounce back and customers stay protected against unforeseen losses. He added that the company remains committed to maintaining high standards in underwriting discipline, service delivery and claims responsiveness across all touch points.

The company’s latest performance also comes at a significant period for the Nigerian insurance industry, as recapitalisation discussions and market reforms continue to shape the sector. In this environment, Mutual Benefits’ sustained claims payment culture highlights its resilience, financial stability and customer-first orientation.

For over three decades, Mutual Benefits has built a reputation around reliability, nationwide reach and a consistent commitment to customers. Its sustained claims payment tradition remains one of the company’s strongest differentiators in a dynamic marketplace. Recent customer testimonials have also pointed to the relief and confidence policyholders derive from the company’s timely claims settlement. Such testimonials reinforce the real-life role insurance plays as a stabilising force for households and enterprises.