Abiodun Andrew Salami

You are talking about trust.   Do you trust your customers? When my father died in 2008, we used your bank as a means to collect his pension because we trusted you.   Since 2014 till now my family has not received   a penny from the labour of my father. My   family suffered to get all the documents   you requested for,   you saw the next of kin but a penny was not released. Now you want to earn the trust of others.

Stanbic IBTC responds

Hi Abiodun, we have called your number but was unable to reach you. As advised earlier, please note that you can always visit our branch for updates.

John Onajobi

Oga I need my money. I cannot wait until I attain the age of 50. Please.

Stanbic IBTC responds

Hi John, Please note that our operations are guided by the National Pension Commission and this include the withdrawal of pension funds.

Please be informed that you can access 25% (if you have never accessed same before) of your fund if you are less than 50years and have been out of job for a minimum of 4months. You can also apply for your fund if you have attained 50years and have exited employment. To apply for same, kindly visit any Stanbic IBTC branch near for the submission of the required documents. The checklist of documents can be downloaded from our website or received at any of our branch.

John Onajobi

I have collected the 25 per cent before but now I need my remaining money very badly since I can’t robb nor steal, abeg

NO RESPONSE FROM GTB

Tadey Koredey Fem

What is going on why the delay in sending token to my phone? I want to make a transfer since morning which seem impossible. I will move to another bank. Please contact me. I have a mutual fund with your bank and I have been trying to get the details but I can’t.

Stanbic IBTC responds

Hello Allison. Please do send in your contact details via private message and we will send you the necessary details.

Segun Fayomi Alex

I have gone through the links you shared and I can’t find the information about this N5000 investment.

Stanbic IBTC responds

Hello Segun

Please do send in your contact details via private message and we will send you the necessary details.

Fisayo Biodun

Please, I subscribed to Gotv through internet banking and received a message that transaction was temporarily delayed by the biller and that my money will be refunded within 24 hrs. Till now my money has not been refunded because Gotv cannot connect to my bank account.

Stanbic IBTC responds

We have responded to you via DM. Apologies for the trouble.

Ella Charles China

Please I followed the steps on recharging my line using your mobile app and I am yet to get the top-up or even any message. Should I retry it? I don’t want them sending me airtime twice

Stanbic IBTC responds

Hi Charlse, please send your account details via private chat to enable us confirm status of transaction.