By Emeka Aginam
PC users are in for good times as the technology giant, Dell has announced the availability of its flagship ProSupport Plus for PCs and tablets in 33 countries across Europe, the Middle East, Africa and Asia.
The innovative SupportAssist technology from Dell makes it the first and only company in the industry to offer proactive and predictive automated support for issue prevention and resolution for end-user systems.
Speaking on the solution, Akin Banuso, Country Manager, Dell Nigeria, said that ProSupport Plus prevents issues before they occur and quickly resolves issues if it occurs eventually.
“Dell is revolutionising the support model with proactive and predictive automated support for end-user systems. ProSupport Plus is the fastest growing service in Dell history, as customers and partners can clearly see the value in not only resolving issues much more quickly, but actually preventing them altogether. We’re pleased to bring this service and its enabling technology to even more countries across the globe” Banuso explained.
ProSupport Plus for PCs and tablets is the only complete support service combining priority access to expert support, accidental damage repair, and proactive/predictive monitoring for automatic issue prevention and resolution.
With the expansion, ProSupport Plus is now available for Dell Latitude, OptiPlex, Precision, Vostro, XPS, Venue and Chromebook products in the following countries in Europe, the Middle East and Africa: Algeria, Angola, Bahrain, Botswana, Bulgaria, Cote d’Ivoire, Croatia, Estonia, Ethiopia, Ghana, Hungary, Iceland, Iraq, Jordan, Kenya, Kuwait, Latvia, Libya, Lithuania, Mozambique, Namibia, Nigeria, Oman, Qatar, Romania, Saudi Arabia, Slovenia, Tanzania, Tunisia, Uganda and United Arab Emirates.
It is also available in these Asian countries including Brunei, Indonesia, New Zealand and the Philippines