THE need for ensuring and assuring the efficiency and effectiveness of public institutions has never been greater than now. In a dynamic age of constant changes, it is widely agreed that institutions must have clearly-defined missions that are relevant to the needs and aspirations of its stakeholders. Following this, the human capital at the helm of leadership in these institutions must have the courage to envision a future that realises the attainment of the defined mission of the institutions. In order to actualise the vision, however, leaders must be trained to possess both the hard and soft skills that are fundamental for success. This is where training becomes quite germane.