customer service

Sterling, Union, Ecobank lead Customer  Service Support to SMEs  –– KPMG report

Sterling, Union, Ecobank lead Customer Service Support to SMEs –– KPMG report

By Babajide Komolafe MONEY MARKET Leading audit and professional services company, KPMG Nigeria, has ranked Sterling Bank, Union Bank and Ecobank  Nigeria as  the top three banks in good customer experience in the Small and Medium Enterprises (SME) segment. KPMG’s Nigeria banking industry customer experience survey measures the performance of lenders in the country in […]