Eko Electricity Distribution Company (EKEDC) on Friday announced plans to reward customers who pay above 50 per cent of their outstanding bills with free energy credit vouchers.power, Enugu electricity coy arrests 10 suspected vandals

Mr Adeoye Fadeyibi, the Chief Executive Officer of EKEDC disclosed the company’s strategy at a news conference to highlight the DisCo’s activities ahead of its 2019 Customer Service Week in Lagos.

Reversing the ugly trend of outsourcing in Nigeria(Opens in a new browser tab)

News Agency of Nigeria (NAN) reports that the 2019 EKEDC  Customer Service Week, which has as its  theme ”The Magic of Service”, will hold from Oct. 7 to Oct. 11.

Fadeyibi said the customer service week was an opportunity for the DisCo celebrate and appreciate its customers who were the firm’s most important stakeholders.

He said,” without our customers, we won’t be in business.

Man died after allegedly beating wife to death in Osun(Opens in a new browser tab)

“It is also an opportunity to celebrate our staff who are our internal customers because they work effortlessly to ensure we achieve our goals.”

Fadeyibi said that the DisCo was currently rated the lowest in Aggregate Technical Commercial and Collection ATC& C losses, which, he said, was achieved through Capital Expenditure (CAPEX) investment.

He also said: “We have partnered with many orphanages as part of our Corporate Social Responsibility (CSR).

“We did a school feeding programme recently which has continued into this new session. We have partnered with Ikoyi Prisons to supply relief materials to inmates.

“We also involve ourselves with sports and youths development and one of our beneficiaries just won the just concluded squash competition in Abeokuta.

“We have a tennis event sponsored by us at Ikoyi club among others.”

According to him, the Lagos Waste Management Agency and  Wayref Foundation have benefited from EKEDC CSR, while the company has also initiated a partnership with Nigeria Immigration Service.

He appealed to customers to fulfil their obligations as the company improved on the quality of services provided.

Fadeyibi noted that there had been increasing compliance by customers in terms of collection efficiency and thanked them for their cooperation. (NAN)


Subscribe for latest Videos


Comments expressed here do not reflect the opinions of vanguard newspapers or any employee thereof.