By Emmanuel Elebeke
The National Information Technology Agency (NITDA) on Monday commenced an investigation into a potential breach of privacy rights of Nigerians by the Truecaller Service.
The agency is displeased with Truecaller for alleged breach of privacy rights of Nigerian users.
He said further findings also revealed that there are over seven million Nigerians who are active users of the Service, hence the need to enlighten the public on some of the areas of non-compliance as well as guide those affected.
‘‘The attention of the National Information Technology Agency (NITDA) has been drawn to the potential breach of privacy rights of Nigerians by the Truecaller Service.
‘‘The Agency, in accordance with Section 6(f) of the NITDA Act 2007, which empowers it to render advisory services in all information technology matters to the public and private sectors, wish to inform the public that it commences an investigation of the potential breach.
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Contrary to the expectation of many users, the agency argued that the Truecaller service collects far more information than it needs to provide its primary service, noting that it is global best practice for Users to be informed of the possible third-party processors’ information may be shared with and for what purpose, insisting that this Policy flaunts this rule which is also enunciated in the NDPR.
The IT regulator assured Nigerians that it will continue to monitor the activities of digital service providers with a view to ensuring that the rights of Nigerians are not unduly breached, while also improving the operational environment to support ethical players in their bid to get the maximum benefit from Nigeria.