By Prince Osuagwu
Indigenous tech company, Inlaks, appears to fancy the idea of entrenching smart-banking technology solutions to its diverse customers across the country and has recently linked up with another tech platform, Moven Enterprise, to provide personalised smart-banking technology solutions to the financial industry.
According to the partners, the alliance gives Inlaks turnkey access into the financial Artificial Intelligence, AI, and Machine Learning, ML, market and provides the company the opportunity to establish a solid ground as a leading, innovative AI/ML financial solution provider in the global banking sector.
Managing Director, Africa Operations at Inlaks, Femi Adeoti said: “According to the financial report 2019, one of the five innovation trends that will define Banking in 2019 is Artificial Intelligence, AI predictive banking, which the Moven smart apps technology provides. The report also shows that AI predictive solutions will leverage customer data to provide enriched customer experience while increasing security and efficiency. As a forward-thinking organisation, we have partnered with Moven to ensure we cater to the needs of our customers across various segments.”
He further highlighted the benefits of the solution to banks and financial institutions to include enhanced customer relationships, generation of new revenue streams, expansion of market reach, reduction in attrition rates, improving customer engagement, faster speed-to-market among other benefits.
Executive Chairman of Movencorp, Inc, Mr. Brett King, said his company was delighted to see that Inlaks embraced Moven’s AI-driven technologies to create personalised digital banking experiences for their customers.
He said: “Moven offers an innovative technology platform which includes a suite of easy-to-use APIs and a Software Development Kit, SDK, which global banks use to attract, retain and grow their customer base. This technology is proven to significantly reduce attrition, deepening customer relationships and help drive new revenue streams for financial institutions.
“It provides users with contextual personalised advice as part of the e-wallet mobile app experience. Analysing the expenses daily, the service allows users to track their spending in real time while reducing spending and increasing savings—all to drive financial wellness and good financial habits. An automated tool for tracking spending and encouraging savings provides a way for banks to place themselves on the side of their customers,” King added.