How mergers impact confidence in banks and their customers

THE desire for bigger financial strength to expand market share and deliver superior products to a larger consumer base is increasingly driving more companies to mergers and acquisitions (M&As). Between 1980s and 1990s, there were about 3,600 mergers in the US.  In 1996, the Bank for International Settlements (BIS) reported a similar trend in Japan and across Europe, especially during the 1990s. Also in Nigeria, the banking consolidation exercise produced 19 mergers involving 60 banks.